FROM REACTIVE TO PROACTIVE

Understand Not Just Who Will Churn, But Why

Traditional analytics only tell you when it's too late. ScaleStable's AI goes deeper, analyzing user behavior patterns, product engagement, and business context to predict churn before it happens and show you exactly what to do about it.

01

Predictive Churn Scoring

Our AI analyzes dozens of data points—from product usage to support interactions—to generate a real-time health score for every account. Know exactly where to focus your attention.

02

Root Cause Analysis

Don't just get a warning. ScaleStable pinpoints the specific reasons an account is at risk, whether it's a missing feature, a series of bugs, or a change in user behavior.

03

Actionable Playbooks

We provide step-by-step recommendations tailored to each churn risk. Get concrete actions for your Customer Success team to take, turning insights into saved accounts.

04

Revenue Impact Forecasting

See the direct financial impact of potential churn. Prioritize your efforts based on which accounts are most valuable to your bottom line.

PROVEN RESULTS

Data-Driven Retention for Leading SaaS Companies

Our early partners are already seeing a transformative impact on their most important metrics.

25
%+

Average reduction in monthly churn

94
%

Prediction accuracy on at-risk accounts

80
+

Data signals analyzed per customer

$
12
M+

In annualized revenue saved by our partners

A UNIFIED PLATFORM

An Essential Tool for Every Growth-Focused Team

ScaleStable bridges the gap between data and action, giving every team the insights they need to contribute to customer retention and revenue growth.

We Worked With Global Largest Brand
Voices of Confidence

Hear What Our Clients Say

Discover how companies across industries are using ScaleStable's predictive analytics to reduce churn, increase revenue, and build stronger customer relationships through AI-powered insights.

Sarah Jenkins
Head of Customer Success at Innovate

"ScaleStable has been a complete game-changer. We now spot renewal risks a full quarter in advance. It's like having a crystal ball for our customer base. Our CSMs are more effective and our customers are happier."

Mark Chen
Chief Revenue Officer at DataMinds Corp

"Before ScaleStable, we were constantly surprised by churn. Now, the conversation has shifted from 'why did they leave?' to 'how do we save them?'. The revenue impact forecasting alone makes this tool indispensable."

Emily Rodriguez
CEO at Connecta SaaS

"As a CEO, I need to know our growth is sustainable. ScaleStable gives me the confidence that our revenue base is secure. It's the most actionable intelligence platform we've ever used."

ADVANCED CAPABILITIES

A Powerful Platform Built for Insight

ScaleStable combines cutting-edge AI technology with intuitive design to deliver the most comprehensive customer retention platform available. Built by data scientists and customer success experts who understand what it takes to build lasting business relationships.

Custom Health Scoring

Tailor our algorithm to the metrics that matter most for your business.

Real-time Alerts

Get notified in Slack or via email the moment a key account shows signs of risk.

Automated Reporting

Generate beautiful, easy-to-understand reports on churn trends and retention efforts.

Team Collaboration

Assign tasks, leave notes, and track the entire retention workflow within the platform.

Private Beta

Find Your Fit. Join Our Private Beta.

Our early access program is designed for businesses ready to take a proactive approach to retention. Pricing is currently customized for our beta partners.

Starter

For growing startups


  • Up to 500 customers
  • Core churn prediction
  • Standard integrations
Growth

For scaling businesses

  • In addition to the Starter plan:
  • Up to 2,500 customers
  • Advanced root cause analysis
  • Actionable Playbooks
Most Popular
Enterprise

For large-scale needs

  • In addition to the Growth plan:
  • Unlimited customers.
  • Revenue impact forecasting
  • Custom integrations & support
Frequently Asked Questions

Unveiling Knowledge Hub

Learn how ScaleStable's AI-powered customer retention platform helps you predict churn, protect revenue, and drive sustainable growth for your B2B business.

Our predictive engine is powered by a proprietary machine learning model that analyzes dozens of signals across your entire customer journey. It connects to your existing data sources—like your CRM, helpdesk, and product analytics tools—to ingest information on product usage, support ticket sentiment, communication frequency, billing history, and more. The model then identifies complex patterns and correlations that are often invisible to the human eye but are leading indicators of churn.

To achieve the highest prediction accuracy, our platform works best when connected to the core systems where your customer data lives. The most common and impactful integrations are: CRM (e.g., Salesforce, HubSpot), Helpdesk & Support (e.g., Zendesk, Intercom), Product Analytics (e.g., Mixpanel, Amplitude, Pendo), and Billing Platform (e.g., Stripe, Chargebee, Recurly). Our integration process is built for speed and security, using secure APIs and often requiring just a few clicks to authorize.

Absolutely. Security and data privacy are foundational to our platform. We employ enterprise-grade security practices including End-to-End Encryption (TLS 1.2+ in transit, AES-256 at rest), Compliance Standards (SOC 2 Type II and GDPR principles), Secure Infrastructure (hosted on AWS), and Strict Access Controls (RBAC and principle of least privilege). Your trust is our most important asset.

ScaleStable is designed for B2B companies with a recurring revenue model, particularly SaaS and subscription-based businesses. Our platform provides critical value to Customer Success Teams who want to shift to a proactive approach, Product Teams that need data-driven insights, Revenue Leaders responsible for protecting revenue, and Founders and CEOs who need a clear view of customer health and growth stability.

Our closed beta is an early access program for a select group of strategic partners. Being a beta partner means: High-Touch Onboarding with our core team, Dedicated Support with priority access, Influence the Roadmap through direct feedback, and Be First to leverage this next-generation technology for competitive advantage in customer retention. By requesting access, you're applying to join this exclusive group of innovative companies.
Connect Fast

Connect Your Stack, See the Whole Story

ScaleStable seamlessly pulls data from your most critical business tools, turning scattered information into a unified, predictive view of customer health. Integrate in minutes, not months.

Salesforce

Sync Account & Revenue Data - Connect the world's #1 CRM to track account ownership, opportunity stages, and communication history as key signals.

HubSpot

Track the Entire Customer Lifecycle - Integrate your HubSpot data to understand how marketing, sales, and service touchpoints impact customer health.

Zendesk

Analyze Support Ticket Health - Go beyond ticket volume. Our AI analyzes ticket content, sentiment, and resolution times to spot signs of customer frustration.

Intercom

Gauge Sentiment from Conversations - Tap into your live chat and messenger data to understand customer sentiment in real-time during their most critical interactions.

Mixpanel

Monitor Product Usage & Adoption - Identify users who are drifting away. Track key feature adoption, login frequency, and user engagement patterns.

Amplitude

Understand User Behavior Patterns - Leverage your product intelligence data to uncover the specific in-app behaviors that correlate with long-term retention and churn.

Slack

Get Real-Time Churn Alerts - Never miss a critical warning. Send automated alerts for at-risk accounts directly to the Slack channels your teams already live in.

Jira

Trigger Workflows for Product Gaps - Connect churn signals directly to your development process. When a customer is at risk due to a bug or missing feature, create a Jira issue automatically.

Stripe

Identify Billing-Related Red Flags - Connect to your payment data to instantly flag accounts with failed payments, credit card issues, or recent subscription downgrades.